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Privacy Policy


VetNostic Laboratories® ("VNL"), a division of Medical Diagnostic Laboratories, LLC ("MDL"), respects the privacy concerns of its customers, collectors and the users of its Internet Site ("Site"), and has created this privacy statement to explain what information we gather from your visit to our Site, and how such information may be used.

Your privacy and your Personal Information, defined below, are important to VNL. We take reasonable efforts to protect any information you give us. Personal Information is sometimes required for some services or requested from you for a particular use or purpose, which we will inform you about. Your usage of our Site determines what information is collected. Any information that you do decide to give us will be used by us to improve your service and provide promotions and offers from VNL, its subsidiaries and promotional partners to you.

Collection and Use of Information:
As a general policy, no Personal Information, such as your name, address, or e-mail address is automatically collected from your visit to our Site. However, certain non-personal information is recorded by the standard operation of VNL's Internet servers. Information such as the type of browser being used, its operating system, pages you request, the time and date of your requests and your IP address is gathered in order to enhance your online experience.

If you visit our Site and wish to register, enter a contest, purchase products, obtain information regarding one of our products or services (e.g. Customer Service), enroll as a member or request other information such as Customer Service assistance or otherwise communicate with us about our offerings, then we will request some personally identifiable information from you. "Personal Information" means any information relating to a natural person that can be used to identify them from that information by reference to an identification number or some other factor specific to identity. The Personal Information we collect about you at our Site can include your name, address, telephone number, e-mail address, credit card number and expiration date, password, preferred E-Commerce dealer, purchase history, IP address, what websites visitors come from, which pages are visited at this Site, and information about online activities that are directly linked to them.

Personal Information submitted at the time of registration or during a submission may be used for marketing and promotional purposes by VNL and its subsidiaries, and may be shared with our promotional partners. You may always opt-out of receiving future mailings. See the Choice/Opt-out section below.

Our Site use various order forms for you to request information, products, and services. We collect contact information (such as your name, mailing and/or e-mail address), and when appropriate, financial information (your credit card number) to process your request or purchase. Contact information from an order form is used to fulfill orders and to provide information about our company to you if requested. The contact information is also used to get in touch with you when necessary regarding your order. Financial information that is collected is used to process your request for products and services, and will not be shared with third parties who are not involved with the transaction. When credit card information is transmitted, we use industry standard, SSL (secure socket layer) encryption. Due to normal legal and auditing requirements, partial credit card information is retained by us in an encrypted form. That information is not shared with any partner or any person unnecessary for legal and auditing purposes. Please see below.

VNL may disclose your Personal Information in special cases when we have reason to believe this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with VNL's rights or property, other VNL website users, or anyone else that could be harmed by such activities. In addition, VNL may use Personal Information to conduct other legitimate activities, such as protecting the security of its websites and its networks, guarding against potential liability, engaging in debt collection, responding to a court order or subpoena, preventing fraud, complying with law, and complying with a legally permitted inquiry by a government agency or regulator.

Security:
Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, VNL cannot ensure or warrant the security of any information you transmit to us or from our online products or services. All information is stored in a secure location behind a firewall with limited administrative access. However, you transmit information to us and receive information at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Use of Cookies:
Cookies are pieces of information that a website transfers to an individual's computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. As an example, we use cookies to keep track of your shopping cart when you visit our online store, and help identify you when you return to the store. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. (Note: you will need to consult the help area of your browser application for instructions.) If you choose to disable your cookies setting or refuse to accept a cookie, some parts of VNL's Site will not function properly or may be considerably slower. For example, without cookies, you will not be able to set personalized preferences or you may have difficulty completing shopping transactions. We do not share cookie information.

Use of IP Addresses:
An IP address is a number that is automatically assigned to your computer by your Internet provider whenever you are surfing the Web. When you request pages from VNL’s Site, our servers log your IP address. VNL collects IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our Site. Unless you purchase something, we do not link IP addresses to anything personally identifiable, which means that your session will be logged, but you are anonymous to us. If you access the Buy feature we will link your IP address to your credit card information as part of our fraud prevention program. We do this to protect you. We may use your IP addresses in cooperation with your Internet provider to identify you if we feel it is necessary to enforce compliance with our Terms of Use or to protect our service, Sites, customers, or others.

Links to Other Sites:
VNL is not responsible for the content or practices of third party websites that may be linked to our Site. Our Site may also be linked to websites operated by other companies. Visitors to these websites should refer to each website's respective privacy policies and practices.

Choice/Opt-Out:
Our Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. If you receive a communication and would like to opt-out and remove your name from any future communication, follow the specific instructions outlined within the communication you receive. However, if you are unable to complete the process indicated in the communication, send an e-mail to info@VetNostic.com with a copy of the e-mail attached to the request and statement of your desire to be removed from the mailing list. Your opt-out request will be processed within 30 days of the date it is received.

Contact Us:
If you have any questions about the Terms of Use, Privacy Policy, the practices of our Sites, or your dealings with our Site, contact:
VetNostic Laboratories®
2439 Kuser Road
Hamilton, NJ 08690
Phone: (877) 255-9208